Case-Mate Tough Case for iPhone Xs Max - Matte Black

ONE YEAR & TWO YEAR CONSUMER WARRANTIES

1 Year Warranty: Case-Mate offers a One-year Warranty on all Case-Mate rings, pockets, and balloon dogs sold when the Product is purchased through an authorized reseller with proof of purchase in new condition.

2-Year Warranty: Case-Mate offers a Two-Year Warranty on Power Pad Wireless Chargers.

Lifetime Warranty on Cases and Screen Protectors purchased after 9/7/2016. Excludes: Selfie cases, pockets, tablet cases and watch accessories.

CASE-MATE LIMITED LIFETIME WARRANTY

Case-Mate offers a Limited Lifetime Warranty on all products sold when the Product is purchased on Case-Mate.com or through an authorized reseller in new condition with proof of purchase.

All Case-Mate products are fully guaranteed against defects in materials or workmanship for the lifetime of the initial purchaser or initial gift recipient of the applicable Case-mate product. Other than to an initial gift recipient, this warranty is not transferable. Case-Mate does not warrant and is not responsible for, any smartphone or other device made by anyone other than Case-Mate. We no longer require you register your case to take advantage of the warranty.

If a defect arises and a valid claim is received by Case-Mate, at its option, Case-Mate will repair the product or exchange the product with a functionally equivalent new product. If the product is exchanged, the replacement product becomes your property and the returned product becomes Case-Mate's property. When a refund is given, the returned product becomes Case-Mate's property.

WARRANTY PROCEDURE

One-Year Warranty & Lifetime Warranty: Submit a support ticket through the Case-Mate Customer Service Portal. If you wish to make a claim under this warranty with respect to a Case-Mate product, please submit your request or contact the Case-Mate Customer Service Team at 888-988-5358.